- Store Policies
BALLOON BOUQUET DELIVERIES
SAME DAY DELIVERIES - MUST BE PLACED BY 10 AM AND THE SAME DAY DELIVERY FEE MUST BE PAID.
SATURDAY & SUNDAY DELIVERIES - WEEKEND DELIVERIES WILL INCUR AN ADDITIONAL FEE
CANCELLATION - Scheduling your delivery purchases services and time, including but not limited to expenses such as reserving a time slot and room on our truck, and incurs preparation labor time, and credit card fees. Therefore, if you cancel after your order has been placed, we will refund the total less a 15% cancellation fee. Once balloons are inflated, the purchase is non-refundable.
SUBSTITUTIONS - We reserve the right to substitute for balloons that are not in stock, provided the substitution will not substantially change the theme of the bouquet.
BALLOON BOUQUETS - Due to the nature of balloons, they may pop or deflate prematurely. We will be happy to replace any product deemed to be defective. Under certain circumstances, at our discretion, we may deem it appropriate to make a full or partial refund. Our Balloons are guaranteed to last indoors for 2 days.